Summary

Under limited supervision, develops, plans, oversees, and implements strategies and initiatives of the Health Extension Regional Office (HERO) for a specific geographic region and/or ethnic population of the state. Integrates various missions of the UNM Health Sciences Center (HSC) in urban, rural, and under-served communities and promotes opportunities to enhance the efficiency and delivery of clinical, educational, and research services to specified populations. Collaborates closely with key community partners to improve health and health equity in New Mexico. Serves as a key representative between the UNM HSC and specified communities, driving alignment between community priorities and University resources, programs, and services.

Duties and Responsibilities

1. Directs and oversees a variety of comprehensive strategies related to the organization, development, and implementation of community engagement in primary health, behavioral health, tertiary special care, health professions education, and health sciences research within specified, underserved communities.
2. Serves as a critical representative between UNM HSC and specified communities; represents the HSC and HERO program, as appropriate, at various institutional divisions, media outlets, funding agencies, individual provider groups, and the general public.
3. Develops and implements plans and strategies for engagement and outreach services and programs; conducts research on effectiveness and appropriateness of efforts within the community; and provides leadership in the planning, development, and management of new initiatives.
4. Plans, develops, and implements recruitment, retention, and pipeline strategies to increase the health workforce to serve the population and/or region, as appropriate.
5. Develops and manages annual budgets for the organization and performs periodic cost and productivity analyses.
6. Serves as a consultant for local hospitals, health systems, and local primary care practices in progressing toward a model of patient-centered medical homes, providing technical assistance, guidance, and expertise.
7. Establishes and maintains relationships with government and tribal agencies and officials to facilitate and promote service development; represents program initiatives and organizes institutional resources to support these efforts.
8. Provides support and consultation to government and legislative agencies in the formation and development of legislative initiatives and public policies in the area of expertise.
9. Plans, develops, and implements strategies for generating revenues for the various services and initiatives of the programs; plans and directs major grant initiatives.
10. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.
11. Oversees, coordinates, and integrates the operations, programs, and services provided by a wide variety of professional and technical staff.
12. Participates in the development and implementation of HSC and UNM Health Systems policies and procedures; may serve on University planning and policy-making committees.
13. May design, establish, and maintain an organizational structure and staffing to effectively accomplish the organization's goals and objectives; oversees recruitment, training, supervision, and evaluation of unit staff.
14. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Master's degree; at least 7 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to organize, implement, and administer community outreach, services, and activities in the public health arena.
• Skill in budget preparation and fiscal management.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Skill in organizing resources and establishing priorities.
• Ability to develop and implement strategic plans.
• Ability to identify and secure alternative funding/revenue sources.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Ability to foster a cooperative work environment.
• Employee development and performance management skills.
• Knowledge of financial/business analysis techniques.
• Ability to persuade and influence others.
• Ability to effectively interact with government officials at all levels.
• Program planning and leadership skills.
• Knowledge of grant preparation and government agency program, contract, budgeting, and procurement requirements.
• Knowledge of provider recruitment and retention issues.
• Knowledge of information management systems as applied to community development, services, and outreach.
• Knowledge of faculty and/or staff hiring procedures.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 04/13/2018