This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Summary
Under indirect supervision and in support of the University's enrollment, retention, and graduation goals, oversees fiscal, operational, programmatic, administrative, and facility needs for the Lobo Welcome Center. Represents the institution to visitors via the Welcome Center and through management of assigned recruitment territory. Develops and maintains relationships with internal and external partners.
Duties and Responsibilities
Manages and coordinates the day-to-day operations for Lobo Welcome Center; oversees regular maintenance activities, serves as a liaison with internal and external constituencies regarding the use of facilities, and coordinates the facility use.
Develops, coordinates, and delivers outreach programs and marketing strategies, including community workshops, retreats, and related recruitment efforts; arranges visits and tours for prospective students and parents.
Continually evaluates all aspects of the visitor and event participant experience, including development of experience measurement tools, and provides recommendations for improvement.
Leads and coordinates the planning of visits, tours, conferences, and other events for prospective students and families, including budgets, speakers, facilities, technology, equipment, logistical requirements, and other related issues.
Oversees the Supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
Represents the University of New Mexico to targeted constituencies; visits middle schools, high schools, and colleges; speaks to groups and individual students; meets with school counselors, administrators and/or other constituent groups to promote outreach activities and as required to assist other recruiters.
Plans and coordinates complex administrative assignments and special projects within and/or across operating units; gathers, organizes, and assesses information, and develops and prepares recommendations.
Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
Serves as principal liaison between contractors, organizers, faculty, and administrators with regards to all facets of the logistical operations support of multiple programs and events.
Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the unit.
Participates in the development of annual operating budgets and provides fiscal direction to the unit.
May serve as Campus Security Authority as outlined by the Clery Act.
Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Knowledge, Skills and Abilities Required
Knowledge of student recruitment and retention issues.
Outstanding interpersonal and community relations skills and the ability to communicate and work effectively within a diverse community.
Highly developed verbal and written communication skills and the ability to present effectively to small and large groups.
Effective public speaking and media presentation skills.
Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in area of expertise.
Program planning and leadership skills.
Ability to develop, plan, and implement short- and long-range goals.
Skill in organizing resources and establishing priorities.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
Knowledge of budget preparation, cost estimating, monitoring, and fiscal management principles and procedures.
Records maintenance skills.
Ability to foster a cooperative work environment.
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Ability to provide leadership and guidance to administrative support staff and/or students.
Conditions of Employment
Must pass a pre-employment criminal background check.
Working Conditions and Physical Effort
Light physical effort; requires handling of average-weight objects up to 10 lbs or some standing and/or walking.
No or very limited exposure to physical risk.
Work is normally performed in a typical interior/office work environment.
The University of New Mexico provides all training required by OSHA to ensure employee safety.
