Summary

Under general supervision, oversees the development, implementation, and administration of programs and activities designed to assist in the retention of University graduate and undergraduate students, and to encourage the development of the general well-being of students within the university's co-curricular environment.

Duties and Responsibilities

1. Develops, implements, and administers co-curricular programs, plans, policies, and services which support and respond to the university's goals of retaining an academically talented and diverse student population, both at graduate and at undergraduate level.
2. Coordinates, and monitors all aspects of co-curricular student training programs; evaluates course content, format, and objectives, selects trainers, and formulates teaching outlines and instructional methods; delivers group and individual instructional training, as appropriate.
3. Participates in the management of annual operating budgets; coordinates and produces special reports to include financial/budget reports, funding and/or operating proposals, and various cost/productivity analyses.
4. Designs, develops and oversees implementation of relevant marketing strategies and initiatives directed at students, prospective students, faculty, staff, and/or the general public; edits and coordinates production and distribution of a range of promotional publications.
5. Provides advice and assistance to student groups in such areas as organizational analysis, team building, strategic planning, leadership, time management, and problem resolution.
6. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
7. Reviews facility requests and authorizes use of most outdoor areas of campus; determines security, health and safety, insurance, and permit requirements for facilities usage; authorizes non-food vending on campus.
8. Develops and maintains current operational procedures manuals for various programs and internal operations; evaluates unit operations and develops systems to monitor progress and improve procedures; acts in the absence of the director on operational and administrative matters.
9. Participates in development, implementation and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals.
10. Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
11. Serves as Campus Security Authority as outlined by the Clery Act.
12. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to gather data, compile information, and prepare reports.
• Knowledge of current and developing student retention issues in higher education.
• Ability to communicate effectively, both orally and in writing.
• Skill in budget preparation and fiscal management.
• Knowledge of communication principles, media, and marketing techniques.
• Ability to design, prepare, deliver, and modify course curriculum and associated educational aids.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Ability to develop, plan, and implement short- and long-range goals.
• Knowledge of federal, state, and local regulations, guidelines, and standards in area of expertise.
• Knowledge of management principles and practices.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Ability to foster a cooperative work environment.
• Employee development and performance management skills.
• Knowledge of student development theory and student personnel administration.
• Knowledge of faculty and/or staff hiring procedures.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017