Summary

Directs and oversees administrative and operational support services/programs for large, organizationally complex operating component or service center consisting of multiple and diverse activities and programs. Coordinates organization-wide strategic and fiscal planning and policy/procedure development. Oversees human resources development and management, information services, and administrative support services for the entity. Deputizes for and/or represents the senior executive officer of the entity as required. May oversee the development and operations of one or more assigned services programs.

Duties and Responsibilities

1. Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives; oversees recruitment, training, supervision, and evaluation of unit staff.
2. Directs and coordinates the strategic and day-to-day human resources development, management, and administration functions of the organization.
3. Coordinates strategic planning and goal development for the organization; monitors achievement of goals and objectives and provides reports.
4. Oversees and monitors performance of assigned operating units to ensure compliance with University policy and operating standards; oversees supervision of technical and administrative support staff assigned to the unit.
5. Develops and coordinates annual budgets for the organization and performs periodic cost and productivity analyses.
6. Oversees and coordinates the planning, implementation, and management of all aspects of information systems, technology, system security and database integrity for the organization.
7. Facilitates the resolution of inter- and intra-departmental problems concerning such issues as employee management, and utilization of facilities, equipment, and supplies.
8. Oversees compliance activities across the various organizational components.
9. Provides coordination and serves as liaison with other components of the University with respect to assigned departments.
10. May oversee and coordinate one or more specified client-focused services operations, to include in-service and/or outreach programs and facilities and service activities.
11. Engages in contract negotiations for the purchase and production of materials and services in assigned areas of responsibility.
12. Reviews and ensures accurate completion and timely submission of governmental, University, and other reports as required, with respect to assigned areas of responsibilities.
13. Represents the organization to various institutional divisions as well as externally to professional and community constituencies.
14. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to develop and deliver presentations.
• Knowledge and understanding of human resources administration as applicable to a university or community services environment.
• Program planning and implementation skills.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Ability to lead, guide, and integrate strategic planning processes and organizational goal development.
• Ability to create, compose, and edit written materials.
• Ability to manage and facilitate educational programs.
• Knowledge of management principles and practices.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Knowledge of finance, accounting, budgeting, and cost control procedures.
• Ability to foster a cooperative work environment.
• Ability to identify and interpret long-term information system needs on an organizational basis.
• Employee development and performance management skills.
• Ability to negotiate and manage contractual arrangements.
• Skill in the development and documentation of operating and administrative policies and procedures.
• Ability to analyze problems and develop creative solutions to complex human resource issues.
• Knowledge of faculty and/or staff hiring procedures.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 11/16/2022