Position Classification Description

Position Class Code / Title: A6034 / Operations Manager
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 13

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.

Summary

Manages and coordinates the integrated operational infrastructure of a large, multifaceted operating and/or services Unit of the University. Participates in the development of, and oversees implementation and administration of, unit policies, systems, and procedures. Prepares financial and/or operational analyses and reports, and audits current procedures to monitor and improve efficiency of operations. Manage the day-to-day activities of one or more unit line functions as appropriate, and may deputize for the head of the unit as required.

Duties and Responsibilities

  1. Oversees the daily operations of a university unit and its various components, ensuring compliance with university, local, state, and federal policies and regulations.
  2. Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the unit.
  3. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
  4. Participates in and coordinates the design and implementation of data collection and analysis systems for the unit, to include computer, and/or network systems, applications programs, and administrative procedures.
  5. Reviews and interprets financial and operating information, as appropriate; coordinates and develops periodic financial and/or operating analyses, and prepares financial/business reports for senior university officials; may participate in the preparation of contract and/or grant proposals, and other reports provided by the unit.
  6. Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
  7. Oversees the supervision of one or more specified operating and/or service activities within the unit, as appropriate.
  8. Participates in the development of annual operating budgets and provides fiscal direction to the unit.
  9. May serve as Campus Security Authority as outlined by the Clery Act.
  10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 2 years of experience managing at least one of the following functional areas: fiscal services, administration and/or human resources AND 3 years of additional experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Knowledge of faculty and/or staff hiring procedures.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Knowledge of business practices and procedures.
  • Knowledge of applicable legislation, standards, policies and procedures within specialty area.
  • Ability to install, configure, and maintain personal computers, networks, and/or related hardware and software.
  • Ability to foster a cooperative work environment.
  • Knowledge of budget preparation, cost estimating, monitoring, and fiscal management principles and procedures.
  • Knowledge of management principles and practices.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Employee development and performance management skills.
  • Ability to develop and prepare comprehensive financial/business analyses.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Ability to communicate effectively, both orally and in writing.

Conditions of Employment

  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
  • If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/14/2021