Summary

Under general supervision, manages the delivery of facilities maintenance and construction services and daily activities of a multi-trade workforce of technicians, accounting, and supervisory staff. Establishes and maintains supportive tenant-building manager relationships with key clients in academic departments and campus support areas.

Duties and Responsibilities

1. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
2. Oversees all facets of the daily operations of the organizational unit, ensuring compliance with the University, state, and federal laws, policies, and regulations.
3. Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and industry standards.
4. Monitors heating, ventilation, and air conditioning consumption to pursue and identify excessive energy consumption; generates sufficient savings to fund the annual debt service.
5. Closely monitors reimbursement rates and shop expenditure lapse rates to meet reimbursement goals of an internal service unit.
6. Performs quality control inspections to ensure adherence to contract specifications and industry standards.
7. Serves as primary point of liaison and control with respect to facility maintenance and repair services offered by PPD, including contract alterations, within area of operational influence.
8. Establishes and maintains supportive tenant-building manager relationships with key clients in academic departments and campus support areas, including Deans, Directors, and Executive Staff; proactively addresses expectations and special needs of clients.
9. Participates in the development and implementation of department safety work order tracking and reporting.
10. Participates in the management of operating and capital budgets.
11. Consults with Office of Capital Projects on facility project costs and schedules; advises on cost-effective methods to achieve program objectives.
12. Evaluates preventive maintenance programs; modifies programs to increase efficiency and effectiveness.
13. Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the unit.
14. Participates in development, implementation and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals.
15. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• High school diploma or GED; at least 10 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Ability to develop and maintain recordkeeping systems and procedures.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of customer service standards and procedures.
• Ability to develop, implement, and enforce safety programs and protocols.
• Skill in organizing resources and establishing priorities.
• Ability to analyze and interpret financial data and prepare financial reports, statements and/or projections.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Ability to develop, plan, and implement short- and long-range goals.
• Knowledge of all federal, state, and local codes and ordinances pertinent to facilities planning, design, construction, and maintenance.
• Ability to coordinate and/or supervise independent contractors.
• Knowledge of construction contract documents and specifications.
• Knowledge of building trades repairs and maintenance.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Ability to foster a cooperative work environment.
• Employee development and performance management skills.
• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to coordinate quality assurance programs in area of specialty.
• Skill in small-business-level budget preparation and fiscal management.

Conditions of Employment

• Possession of a valid New Mexico driver's license is a requirement for this job.
• Must pass a pre-employment criminal background check.
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

• Light physical effort. Requires handling of average-weight objects up to 10 pounds or some standing or walking. Effort applies to no more than two (2) hours per day.
• Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
• Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 12/13/2020