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Position Classification Description

Position Class Code / Title: O7002 / University Postmaster
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 12

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Plans and manages the institution's incoming and outgoing mail operations and services ensuring customer satisfaction, and compliance with all relevant regulations, guidelines, and postal standards. Oversees the activities of staff who open, sort, and route mail, and prepare outgoing material for mailing. Manages an outside mailing contract for mailings requiring special service. Develops and implements university-wide mailing policies and procedures.

Duties and Responsibilities

  1. Manages the retention and disposition of United States Postal Service (USPS) records according to federal laws, university policies and procedures, and the State Records Center directives.
  2. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
  3. Consults with various university departments on issues pertaining to postal and mailing methods, services, and requirements; evaluates program effectiveness and makes adjustments as necessary.
  4. Manages an outside mailing contract established for mailings requiring special services such as folding, inserting, tabbing, or labeling.
  5. Develops confidentiality recordkeeping procedures and manages appropriate department records in accordance with applicable regulations, policies, and standards.
  6. Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
  7. Develops operating goals and objectives for the unit; implements and administers methods and procedures to enhance operations, as appropriate to the unit.
  8. Assists in the annual budget planning process and regularly monitors expenditures.
  9. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Skill in the use of computers, preferably in a PC, Windows-based operating environment.
  • Ability to develop and maintain recordkeeping systems and procedures.
  • Knowledge of contract documents and specifications.
  • Ability to communicate effectively, both orally and in writing.
  • Records maintenance skills.
  • Skill in budget preparation and fiscal management.
  • Ability to analyze and solve problems.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Knowledge of United States Post Office regulations.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to investigate and analyze information and draw conclusions.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Knowledge of postal or commercial shipping methods and procedures
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.

Distinguishing Characteristics

    Position requires: a) Developing and implementing University-wide mailing policies and procedures; b) Supervising personnel including recommendations for hiring, performance evaluation, work allocation, and problem resolution; c) Managing external mailing contracts for mailings requiring special services; d) Consulting with University departments regarding effectiveness of methods and services; e) Participating in the development of department goals and objectives; and f) Assisting in the annual budget planning process.

Conditions of Employment

  • Possession of a valid New Mexico driver's license is a requirement for this job.

Working Conditions and Physical Effort

  • Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017