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Position Classification Description

Position Class Code / Title: O6007 / Supv,Incoming Mail
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 08

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under general supervision, oversees the day-to-day receipt, sorting, and delivery of incoming US Postal Service and campus mail. Analyzes productivity and monitors postage inventory. Evaluates and recommends new and replacement equipment needs.

Duties and Responsibilities

  1. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
  2. Assists in the maintenance of the campus-wide comprehensive mail code stop addressing system to ensure the expeditious sortation and delivery of incoming USPS mail and campus mail.
  3. Maintains continuous review and evaluation of Main Campus and Health Sciences Center postal routes, to respond to campus growth, department relocation, and general campus mail delivery needs.
  4. Oversees data collection and assists in analysis of benchmarking of Postal Service sorting and delivery operations in order to meet and exceed national college and university standards.
  5. Assist customers in the interpretation of US Postal Service regulations; ensures compliance with regulations pertaining to the receipt and delivery of First Class, Standard A and Standard B parcels, and accountable US Mail.
  6. Schedules vehicle fleet maintenance to ensure route delivery productivity and maintenance of safety standards.
  7. Develops operating goals and objectives for the unit; implements and administers methods and procedures to enhance operations, as appropriate to the unit.
  8. Responds to customer inquiries and resolves problems related to postal and mailing transactions.
  9. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to communicate effectively, both orally and in writing.
  • Ability to gather data, compile information, and prepare reports.
  • Knowledge of customer service standards and procedures.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Working knowledge of mail code stop addressing systems.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Knowledge of mail routing systems and procedures.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Knowledge and understanding of US Postal Service regulations pertaining to receipt and delivery of mail.
  • Organizing and coordinating skills.
  • Ability to foster a cooperative work environment.
  • Ability to assess operational requirements and to plan and organize work flow patterns and schedules.
  • Employee development and performance management skills.

Conditions of Employment

  • Possession of a valid New Mexico driver's license is a requirement for this job.

Working Conditions and Physical Effort

  • Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
  • Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017