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Position Classification Description

Position Class Code / Title: N7033 / Eng/Mgr, Extended Communicatns
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 14

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under limited supervision, plans, organizes and manages University's extended delivery systems operations, including videoconferencing transmissions. Oversees facilities operation; directs and manages acquisition and maintenance of ITV broadcast equipment; provides technical support, integration and maintenance of advanced network services. Manages and coordinates all staff and student employees associated with the operation. Selects, integrates and configures a wide variety of networking services, hardware components, and associated software. Develops network management plans, budgetary requirements, and architectural assessments. Provides a comprehensive support infrastructure for a wide range of commercial, academic and international customers. Develops annual budgets, and plans short and long term goals, objectives and operating procedures.

Duties and Responsibilities

  1. Manages and oversees the daily operations of the engineering, satellite, and broadcast operation function, ensuring compliance with university, state, and federal policies and regulations, including those of the Federal Communication Commission.
  2. Ensures the quality of transmission signals and facilitates continual efficient operation of equipment.
  3. Oversees the installation, integration, and management of network resources to include videoconferencing systems (H320 video codec, H323, I-MUX, hub extender, CSU/DSU, ISDN switch and bridge), physical transport media (fiber, copper, wireless), and network management tools.
  4. Manages the acquisition and maintenance of production facilities including studios, ITV classrooms, and head-end facilities.
  5. Manages the acquisition and maintenance of capital equipment for the engineering section; writes specifications and coordinates purchasing, delivery and installation.
  6. Oversees the supervision of student and staff employees, to include work allocation, training, problem resolution, and performance evaluation; motivates employees to achieve peak productivity and performance.
  7. Develops and manages or assists with the development and management of annual operating budget(s).
  8. Maintains a comprehensive understanding of state-of-the-art network architectures, advances in network hardware and software technologies and evolving standards; responsible for testing and evaluation of new network equipment and technologies.
  9. Maintains relations with telecommunications and transmission service providers.
  10. Maintains documentation for customers, inventory, and billing; maintains drawings of existing and future network connectivity; maintains documentation for cable plant.
  11. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.
  12. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to communicate effectively, both orally and in writing.
  • Knowledge of satellite, microwave and ITFS broadcasting procedures and protocols.
  • Skill in budget preparation and fiscal management.
  • Knowledge of television broadcast engineering methods and procedures.
  • Knowledge of videoconferencing and data networks.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Knowledge of voice, data and video integration systems and protocol.
  • Ability to evaluate and coordinate the calibration, maintenance, modification and repair of ITV broadcast equipment and facilities.
  • Ability to assess and develop procurement specifications and coordinate purchasing activities in area of specialty.
  • Knowledge of FCC and other federal, state and local broadcasting regulations.
  • Knowledge of facilities and asset management methods and procedures.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Ability to design, install, operate, maintain, troubleshoot and/or repair ITV broadcast equipment.
  • Knowledge of current technological developments/trends in area of expertise.
  • Employee development and performance management skills.
  • Knowledge of mechanical systems, building materials, and emergency maintenance.

Working Conditions and Physical Effort

  • Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
  • Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017