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Position Classification Description

Position Class Code / Title: N7022 / Sales Manager
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 12

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.

Summary

Under general supervision, manages sales activities including supervision of contracts, direct sales, customer relations, vendor relations, and related financial performance. Supervises sales representatives and monitors sales in relation to goals. Prepares and delivers sales materials; attends exhibits and other promotional opportunities.

Duties and Responsibilities

  1. Manages sales efforts, including activities of sales representatives (domestic and/or foreign commissioned), negotiation and sales functions, and monitoring of contracts.
  2. Develops and supervises the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs; prepares for and attends exhibits, conferences, meetings, and other local, regional, and national promotional opportunities.
  3. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
  4. Sells to and maintains contact with major accounts; promotes positive relations with outlets, wholesalers, vendors, jobbers, and other distributors.
  5. Develops operating goals and objectives for the unit; implements and administers methods and procedures to enhance operations, as appropriate to the unit.
  6. Assists in the annual budget planning process and regularly monitors expenditures.
  7. Analyzes and appraises the effectiveness of sales, methods, costs, and results; approves display content and costs for showings requested by sales representatives.
  8. Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
  9. Maintains and monitors records and reports; maintains shipping, receiving, and order fulfillment functions to ensure timely customer services.
  10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to plan, organize, and implement a range of sales promotion programs and/or events.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Knowledge of retail and/or wholesale sales principles, methods, and techniques.
  • Records maintenance skills.
  • Knowledge of shipping, receiving, and inventory control procedures.and documentation requirements.
  • Skill in budget preparation and fiscal management.
  • Ability to communicate effectively, both orally and in writing.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to analyze and solve problems.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to create, compose, and edit written materials.
  • Ability to make evaluative judgments.
  • Ability to investigate and analyze information and draw conclusions.
  • Ability to coordinate and organize meetings and/or special events.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Knowledge of printing procedures and requirements.
  • Knowledge of cost analysis techniques.
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.
  • Ability to negotiate and manage contractual arrangements.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017