Summary

Under general supervision, provides marketing and administrative support to a department. Designs less complex promotional brochures or related materials. Contacts clients to follow up on services performed or to answer routine questions regarding available services or products.

Duties and Responsibilities

1. Assists in the production of routine promotional printed materials.
2. Provides information, resolves problems, and trains customers on products and services, ensuring customer satisfaction.
3. Provides accounting and administrative support to the department as necessary; schedules meetings and appointments.
4. May secure copyright clearances for publication materials.
5. Creates and maintains marketing files, records, calendars, logs and other documents.
6. Performs a range of staff and/or operational support activities; may serve as a liaison with other departments on basic administrative and/or operational matters.
7. Operates personal computer to enter data and print letters, tables, reports, and other material.
8. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Ability to perform simple accounting procedures.
• Ability to prepare routine printed promotional materials.
• Skill in the use of personal computers and related software applications.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of customer service standards and procedures.
• Ability to develop and maintain files and records.
• Ability to prepare routine administrative paperwork.
• Organizing and coordinating skills.

Distinguishing Characteristics

Position requires: a) Assisting in the production of routine promotional materials; b) providing customer service and routine information regarding marketing area; c) providing administrative and marketing support activities for the department; and d) using a personal computer in the design and printing of various material.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 06/13/2021