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Position Classification Description

Position Class Code / Title: M0010 / TV Traffic Tech
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 06

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.

Summary

Under general supervision, creates and assists with daily broadcast logs for KNME-TV and TalNet. Creates daily record schedules for KNME-TV and TalNet. Maintains database for traffic software as it pertains to the records and other related information. Provides customer assistance with all traffic related items. Maintains TalNet video library. Assists with viewer service.

Duties and Responsibilities

  1. Assist in the creation and preparation of daily KNME-TV and TalNet broadcast logs and record schedules.
  2. Assist in identifying and resolving potential broadcast log and record schedule problems.
  3. Ensure timely and accurate broadcast logs and record schedules are delivered.
  4. Communicate with operators to assure accuracy of program times and tape numbers
  5. Provides technical support services including dubbing, editing, and screening for technical quality.
  6. Assist with daily proof reading of broadcast logs and record schedules.
  7. Update and maintain data from the daily record schedule.
  8. Assist other departments with any questions regarding the KNME-TV and TalNet broadcast logs. Provide assistance with customer service to viewers and/or members.
  9. Assist in the inventory of stock on hand, initiate paperwork to purchase additional stock when necessary.
  10. Lead, guide and train staff/student employees, interns and/or volunteers performing related work; participate in the recruitment of volunteers, as appropriate to the area of operation.
  11. Ensure adherence to established University and departmental policies and procedures, objectives, quality assurance programs, and safety standards.
  12. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to monitor and/or maintain quality control standards.
  • Ability to effectively manage time and schedules.
  • Ability to communicate effectively, both orally and in writing.
  • Records maintenance skills.
  • Skill in the use of personal computers and related software applications.
  • Knowledge of customer service standards and procedures.
  • Ability to work under pressure and effectively balance multiple simultaneous system tasks.
  • Ability to provide accurate and efficient service under the stress of constant deadlines.
  • Ability to detect, analyze and solve problems, and report information to appropriate personnel.
  • Ability to work both independently and in a team environment.
  • Ability to find efficiencies and economies of scale to streamline workflow processes.
  • Ability to resolve departmental complaints and concerns as they relate to traffic functions.
  • Knowledge of organizational structures, workflow and operating procedures.
  • Knowledge of broadcast rules and regulations.
  • Ability to coordinate quality assurance programs in area of specialty.
  • Knowledge of procedures and practices as they relate to broadcast logs and records.
  • Knowledge of broadcast videotaping procedures, techniques and equipment.

Conditions of Employment

  • This position is represented by a labor union and is subject to the terms and conditions of the CWA Collective Bargaining Agreement.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017