Summary

Plans, implements, and directs multiple institutional programs, initiatives, services and functions aimed at increasing general and targeted student enrollment for the Health Science Center (HSC). The HSC includes the College of Nursing (CON), the College of Pharmacy (COP), and the School of Medicine (SOM). Develops and implements strategic and operating plans, and interprets, adapts, and integrates relevant University policies and procedures, as appropriate, to meet the needs of the HSC. In conjunction with individual colleges/schools provides leadership, coordination, and support to recruitment and enrollment programs and initiatives, ensuring that maximum institutional synergy is obtained from individual efforts, and that departmental activities are consistent with the overall mission, objectives, and strategic plan of the University.

Duties and Responsibilities

1. Provides strategic direction, planning, and administrative leadership to the various institutional service and academic units engaged in student enrollment development and management.
2. Plans, implements, directs, and coordinates the various programs, services, and initiatives of the HSC Registrar's Office, ensuring that all individual activities are integrated and consistent with the overall mission, strategic goals, objectives, and policies of the HSC.
3. Directs the provision of expert advice and counsel to prospective students in the areas of admission, financial aid in collaboration with financial aid officers, and available student activities and services, as a functional aspect of defined enrollment programs and initiatives.
4. Directs and oversees all day-to-day functional operations of the department that includes oversight of the student registration process including problem resolution, compilation, evaluation, and retention of student records, ensuring compliance with all relevant laws, regulations, and University policies.
5. Designs, establishes, and maintains an organizational structure and staffing to include training, supervision, and evaluation of unit staff.
6. Assist HSC faculty with vetting and processing curricular changes and updates.
7. Interprets and enforces University academic policies and FERPA as they pertain to the HSC.
8. Coordinates with main campus processing and recording of student grades and transcripts; responds to inquiries, and coordinates the resolution of issues relating to the management of student records.
9. When appropriate, assists individual HSC departments with class scheduling.
10. Develops and oversees the implementation and maintenance of operating policies, objectives, and plans; develops procedures, protocols, and systems to assist in the accomplishment of established HSC Registrar's Office goals and objectives.
11. Recommends and participates in the development and implementation of university policies and procedures; may serve on University planning and policy-making committees.
12. Upgrades professional knowledge, evaluates new technologies, and recommends implementation as appropriate.
13. Serves as Campus Security Authority as outlined by the Clery Act.
14. Perform miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Master's degree; at least 7 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Research, analytical, and critical thinking skills.
• Knowledge and understanding of a range of student life issues and concerns.
• Ability to create, to compose, and edit written materials.
• Program planning, development, implementation, and leadership skills.
• Knowledge of budget preparation and fiscal management.
• Knowledge of customer service standards and procedures.
• Ability to foster a cooperative work environment.
• Knowledge and understanding of the integrated functions of college-level registrar, admissions, financial aid, and student affairs.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
• Skill in organizing resources and establishing priorities.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge of the procedures and processes associated with the development and dissemination of curriculum catalogs and student handbooks.
• Employee development and performance management skills.
• Organizational planning, structuring, and staffing skills.
• Knowledge of relevant laws, regulations, policies, and guidelines associated with the creation and handling of student records.
• Knowledge of management principles and practices.
• Skill in the use of personal computers and related software applications.
• Ability to provide technical advice and information to faculty in area of expertise.
• Skill in accessing internet information services.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Ability to develop and maintain recordkeeping systems and procedures.
• Knowledge of academic standards governing student probation, suspension, and/or expulsion.

Working Conditions and Physical Effort

• No or very limited exposure to physical risk.
• No or very limited physical effort required.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017