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Position Classification Description

Position Class Code / Title: G5020 / Coord,Student Advisement
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 12

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.

Summary

Coordinates, leads, and guides the various activities of a team of centralized academic advisors in support of a major undergraduate college offering a multiplicity of diverse degree programs. Provides direct academic and general advisement services to students, as appropriate, and reviews and approves student actions, such as terminations, suspensions, readmissions, and program exceptions. Provides orientation, training, and consultation to faculty, and provides training, guidance and assistance to department academic advisors, as needed.

Duties and Responsibilities

  1. Oversees and coordinates the day-to-day activities of the advisement center; develops and implements office procedures, as appropriate, and coordinates advisement schedules and programs.
  2. Provides a broad range of academic and general advisement to current, prospective, and past students; evaluates academic credentials, finalizes degree plans, and authorizes waivers, equivalencies, and other minor exceptions in accordance with policy parameters.
  3. Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
  4. Provides technical advice, guidance, and support to academic advisors within the team; trains and assists new advisors as required, and serves as a primary resource on advisement issues for departmental advisors.
  5. As authorized by the dean, reviews and approves or denies admission of students on probation; approves terminations, suspensions, and readmissions, and formulates contracts for students in academic jeopardy, as appropriate to individual circumstances.
  6. Advises and assists problem students; makes recommendations and participates in meetings and/or hearings pertaining to student academic problems.
  7. Coordinates the preparation and dissemination of course catalogs, guides, and/or other related support materials; reviews drafts and proofs for completeness and accuracy, and works with departments to correct deficiencies.
  8. Develops and delivers various individual and/or group orientation and training presentations to faculty, staff, students, and/or members of the general public on relevant student advisement policies, procedures, programs, and issues.
  9. Plans, organizes, and coordinates conferences, retreats, and other special events and programs for advisors, as appropriate.
  10. Serves as Campus Security Authority as outlined by the Clery Act.
  11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Knowledge and understanding of college level academic advisement and career counseling principles, procedures, and techniques.
  • Ability to develop and deliver presentations.
  • Ability to provide technical guidance and leadership to professional personnel in area of expertise.
  • Knowledge and understanding of all phases of academic advisement at the college undergraduate level.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to analyze and solve problems.
  • Knowledge of the nature and prerequisite requirements of a broad range of undergraduate degree programs.
  • Skill in organizing resources and establishing priorities.
  • Ability to make administrative/procedural decisions and judgments.
  • Ability to create, compose, and edit written materials.
  • Ability to investigate and analyze information and draw conclusions.
  • Ability to develop and present educational programs and/or workshops.
  • Skill in the preparation of course catalogs and related student support materials.

Conditions of Employment

  • This position is represented by a labor union and is subject to the terms and conditions of the USUNM Collective Bargaining Agreement.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017