Summary

Manages and oversees the day-to-day support of the Degree Audit Reporting System (DARS/DARwin) processing for the University. Encodes all University, college, and degree requirements, and provides problem analysis and resolutions for end users. Ensures the accuracy of degree requirements and content. Participates in the development and enhancement of on-line applications as well as in the resolution of degree audit system problems and issues. Serves as the unit's principal point of technical and operational support with respect to data management and database administration. Provides system training for the staff and the University Community in using the DARS system and the policies and procedures of the University and the Registrar's Office.

Duties and Responsibilities

1. Coordinates and participates in the planning, development, implementation, documentation, administration, and maintenance of the Degree Audit Reporting System (DARS/DARwin) for the University; serves as the main contact for the ITS staff regarding all matters affecting the Degree Audit part of the DARS system.
2. Lead encoder for the NCAA eligibility requirements; works closely with the Athletics Specialist to ensure accuracy.
3. Participates in and helps organize testing and upgrades for the degree audit system, including writing and maintaining test plans.
4. Oversees the definition and maintenance of the database structure and content for all of the academic requirements including the core UNM requirements, departmental requirements, and college requirements, including all graduate level programs.
5. Oversees and coordinates the implementation of projects and work requests submitted to the Transfer Articulation/Degree Audit Report System.
6. Provides technical and functional support to the University-wide community using the degree audit system.
7. Researches all academic program requirements to encode and maintain degree audit tables and program requirements in the DARS system; works closely with curriculum forms that have been submitted and approved by the Registrar's Office to ensure accuracy.
8. Processes all degree requirement exceptions to academic programs and makes any necessary updates to the student on-line degree audit to ensure the accuracy of the degree audit reports; works with curriculum forms that have been submitted and approved by the Registrar's Office to ensure the correct information is updated.
9. Works closely with the academic advisors, colleges, departments, and University offices, to ensure the accuracy of degree requirements, core curriculum data, and college requirements, as well as working to resolve any degree audit situations for students, faculty, and staff.
10. Serves as a liaison and works closely with the University's computing center to develop and enhance the performance of the degree audit system.
11. Develops and prepares appropriate materials to promote the degree audit system to the University community including training materials, handouts, reference guides, and forms.
12. Conducts monthly training session for University employees on accessing the degree audit system through ePROGRESS.
13. Oversees the development and administration of operating policies and procedures concerning the degree audit system; reviews and advises on applicable rules, regulations, guidelines, and University policies.
14. Serves as the primary point of contact for the University branch campuses using the degree audit sytem; assists the branches with degree audit system knowledge and provides problem-resolution with encoding, exceptions, curriculum and /or degree programs; responsible for branch campuses curriculum updates in the DARS system tables.
15. Maintains currency of professional knowledge; participates in the evaluation of new technologies, and in the implementation of updated versions of the Banner and DARS systems.
16. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Ability to apply rule sets to complex information, using logic, analytical techniques and deductive reasoning.
• Advanced technical knowledge of and experience with DARS (Degree Audit Reporting System) or other on-line degree system.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Skill in organizing resources and establishing priorities.
• Ability to gather data, compile information and prepare reports.
• Ability to maintain knowledge of current technological developments/trends in area of expertise.
• Knowledge of curriculum and academic program structures in a university setting.
• Experience in training multiple constituencies in a diverse organization.
• Advanced technical knowledge and experience with DARS/DARwin systems.
• Ability to work independently and as a member of a team.
• Ability to foster a cooperative work environment.
• Excellent interpersonal and oral and written communication skills.
• Knowledge of University policies and procedures as they relate to the Office of the Registrar
• Ability to create, compose, and edit written materials.
• Analytical, investigative, and problem solving skills.
• Short- and long-term operational planning skills.

Distinguishing Characteristics

Position requires: a) management and participation in the production of DARS sytems planning and development, maintenance and administration of third party software within university ERP environment; b) research, development, editing, composing and review of educational materials; c) leadership in the interaction with faculty, staff, and students on identification of degree audit system requirements and issues; d) participation in the development and administration of operating policies and procedures; e) high level problem resolution; f) advanced and extensive knowledge of the Degree Audit Reporting System

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017