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Position Classification Description

Position Class Code / Title: G0053 / Scheduling Associate
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 08

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.

Summary

Organizes and processes departmental course listings and related documents in support of the creation of the Schedule of Classes for the Office of the Registrar. Advises academic department scheduling coordinators on scheduling requirements and options. Evaluates and processes requests for the scheduling of special events. Utilizes the Banner Student Information System Scheduling and Events Management database modules. Creates the final exam schedule for main campus and determines room availability for the exam schedule. Determines general classroom readiness for academic classes each semester.

Duties and Responsibilities

  1. As appropriate to the position, reviews and processes departmental course listing reports, proofs and edits academic department scheduling documents and Scheduling Office data entries, enters and monitors required data into integrated student database.
  2. Facilitates the adding of new course sections, canceling of sections, and the rescheduling of sections, working closely with academic department staff or faculty.
  3. Compiles and evaluates scheduling documents; provides policy interpretation and advisement as appropriate, in accordance with university policy.
  4. Analyzes and interprets information on Student Information System Scheduling and Events Management module computer screens and imparts appropriate information.
  5. Disseminates pertinent information to students, faculty and staff, in accordance with applicable University policies related to classroom/special event scheduling and student registration.
  6. Welcomes and greets visitors in person or on the phone; directs visitors to appropriate departments or sites; provides advice to students, faculty and staff regarding scheduling and Registrar's Office processes.
  7. Determines classroom availability for final exams; creates the final exam schedule.
  8. Inventories and reports on readiness of the general classrooms across campus; monitors progress of classroom repairs and updates; adjusts seating and classroom furniture as appropriate.
  9. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Critical computer skills and attention to detail for management of data input and data integrity.
  • Strong understanding of academic and events scheduling and student information systems.
  • Knowledge of customer service standards and procedures.
  • Ability to communicate information to various university populations, both orally and in writing.
  • Ability to analyze and solve problems and to make evaluative judgments.
  • Ability to maintain confidentiality of records and information.
  • Ability to update and maintain an integrated student database.
  • Ability to navigate Banner student module forms.
  • Knowledge of the broad spectrum of available university academic units and programs and their locations.
  • Knowledge of scheduling policies, standards, and procedures.
  • Ability to make administrative and procedural decisions on sensitive, confidential issues and demonstrated independent decision making experience.
  • Skill in the use of personal computers and related software applications.
  • Strong client relations skills.
  • Ability to deliver excellent customer service.
  • Strong administrative and organizational skills.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017