This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Plans, implements, and administers programs and initiatives designed to target, recruit and retain students within a specified graduate study program. Visits college campuses and makes presentations to groups and individuals. Advises potential graduate students on admission requirements and options, transfer policies and procedures, and associated issues.
Duties and Responsibilities
Participates in the development of student recruitment and retention plans, strategies, and written materials.
Visits undergraduate colleges and universities, speaks to groups and individual students, and meets with school counselors to promote outreach activities; coordinates community workshops and retreats; arranges visits from prospective students and parents.
Counsels and advises undergraduate students and families regarding graduate educational opportunities, admissions procedures, transfer of credit, financial assistance and programs, and university policies and entrance requirements.
Creates and distributes resource materials for student recruitment and retention programs; develops mentorship programs; analyzes trends in recruitment and retention programs; develops strategies for program evaluation.
Serves as liaison with various internal and external constituencies as appropriate, to include students, parents, school officials, faculty, alumni, and various external agencies.
Maintains communication via telephone, correspondence, and/or electronic mail with prospective students through all stages of the recruitment and admission process.
Investigates and responds to inquiries from students and advisors on recruitment, admissions, and retention issues.
Utilizes computerized systems to communicate with students, process admissions, prepare reports, and/or analyze data.
Develops operating goals and objectives for the unit; implements and administers methods and procedures to enhance operations, as appropriate to the unit.
Participates in various campus committees and state and regional professional organizations.
Minimum Job Requirements
Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Knowledge, Skills and Abilities Required
Ability to develop and deliver presentations.
Ability to communicate effectively, both orally and in writing.
Ability to make independent decisions and judgments within specified area of expertise.
Program planning and implementation skills.
Ability to process computer data and to format and generate reports.
Knowledge of customer service standards and procedures.
Knowledge of programs and services available to university graduate students.
Skill in organizing resources and establishing priorities.
Ability to develop, plan, and implement short- and long-range goals.
Ability to make administrative/procedural decisions and judgments.
Knowledge of graduate admissions policies and procedures.
Ability to maintain confidentiality of student academic related records.
Knowledge of student recruitment and retention issues at the graduate degree level.
Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Student advisement, mediation, and problem resolution skills.
Working Conditions and Physical Effort
The University of New Mexico provides all training required by OSHA to ensure employee safety.