This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Manages, administers, and provides day-to-day leadership to a team of professional and technical staff engaged in the provision of generalist staff-related Human Resources consultation and support to assigned constituencies within the University community. Provides and oversees provision of strategic advice and guidance to client constituents regarding staff employment, employee relations, performance management, recruitment, and hiring policies and processes, as well as day-to-day compensation, employee benefits, and employee development matters. Provides consultative direction on best HR practices in specific situations, and coordinates and facilitates standards for timely response to constituent needs. Participates in strategic decision making as a member of the department's management team.
Duties and Responsibilities
Oversees the day-to-day process activities of the Human Resources Consultants and/or Techs as assigned; provides internal orientation, consultation, and training as appropriate in the application of processes and procedures and in compliance with established service guarantees and best practices.
Provides advice, guidance, and professional support to Human Resources Consultants, client representatives, and others with respect to interpretation and application of employee relations and associated policies, practices, and procedures.
Assumes a leadership role in the provision of professional services specific to Human Resources, ensuring that existing and emergent programs and services are in compliance with relevant laws and regulations: participates in overall decision making as a member of the senior management team of the enterprise.
Oversees the supervision of department personnel which includes hiring, training, performance evaluation, and problem resolution; makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
Consults with constituent hiring officials, in collaboration with Staff Recruitment Specialists, in the planning, approval, and implementation of staffing projections and, recruitment strategies; assists with and facilitates the design of proactive staffing plans.
Regularly monitors and reviews department adherence to regulatory compliance issues, recruitment/selection policy, and procedural guidelines.
Provides, coordinates, or oversees the delivery of in-service and general training to client faculty and staff with regards to human resources policies and best practices; develops and delivers curriculum as appropriate.
Consults with client constituencies regarding day-to-day application of staff compensation policies, guidelines, and procedures; works with constituents to resolve routine compensation issues within policy parameters; reviews and refers policy variations to Compensation department for adjudication.
Works with constituents to initiate requests for job reclassification; collaborates with Compensation Specialists in the analysis of job responsibilities and assessment of appropriate job classification for existing employees.
Provides a range of generalist support and problem resolution to an assigned client group including, but not limited to, implementation of FMLA and catastrophic leave policies, compliance with ADA, FLSA, and other related regulations and internal policies.
Facilitates the introduction and administration of internal process and systems changes; researches need and develops new and/or revised operating procedures as required to meet changing requirements.
Reviews and analyzes customer service, quality, and productivity levels within the operating unit to ensure optimum utilization of resources to meet overall customer requirements; takes or recommends remedial action, as appropriate.
Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Knowledge, Skills and Abilities Required
Ability to make administrative/procedural decisions and judgments.
Ability to analyze, develop, establish, and maintain efficient office work flow and administrative processes.
Knowledge of FMLA and catastrophic leave policies, procedures, and practices.
Knowledge of ADA, FLSA, and other employment legislation and regulations.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Knowledge of auditing concepts and principles.
Knowledge of equal opportunity and affirmative action requirements as related to public sector human resources procedures.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
Ability to provide on-the-job and technical guidance and training to staff.
Knowledge of federal and state employment laws and regulations, and public sector employment policies and procedures.
Skill in examining and evaluating business processes and operating procedures and managing procedure/process change.
Knowledge of human resources administration principles and practices.
Ability to develop and present educational programs and/or workshops.
Knowledge of compensation administration principles and procedures.
Knowledge of public sector recruitment procedures, and automated applicant tracking systems and processes.
Ability to analyze complex information, and to define and solve problems.
Working Conditions and Physical Effort
No or very limited exposure to physical risk.
No or very limited physical effort required.
Work is normally performed in a typical interior/office work environment.
The University of New Mexico provides all training required by OSHA to ensure employee safety.