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Position Classification Description

Position Class Code / Title: B5004 / Accts Receivable Coord/HSC
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 10

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Manages and coordinates restricted and unrestricted accounts receivable activities between the Health Sciences Center (HSC), the University of New Mexico Hospital (UNMH), external contracting authorities, and granting agencies of the HSC. Oversees and/or coordinates billing, collection, reconciliation to the general ledger, and compilation of accounts receivable reports.

Duties and Responsibilities

  1. Coordinates all unrestricted accounts receivable activity between the HSC and UNMH; coordinates all restricted accounts receivable activity with external contracting authorities and granting agencies.
  2. Generates or oversees generation of monthly billing; ensures validity of charges on the general ledger.
  3. Monitors aging of accounts receivable and initiates programs to facilitate collection of invoices; reconciles or oversees reconciliation of aging to the general ledger on a monthly basis.
  4. Coordinates and controls monthly receivables activity, ensuring that billing, collection, and reporting activities occur by the specified deadlines.
  5. Develops and implements control systems to ensure the appropriate application of current reimbursement and billing procedures for interagency transactions.
  6. Researches and investigates customer account issues, and monitors accounts as appropriate, depending on investigated circumstances; monitors and controls non-payments, delayed payments, and other anomalies.
  7. Trains, oversees, and participates in the evaluation of administrative staff engaged in various support activities.
  8. Serves as primary liaison between UNM and UNMH departments on accounts receivable matters.
  9. Proposes accounts receivable and related policy and procedure changes for the HSC; participates in the development of general operating goals, objectives, policies, and procedures for the department.
  10. Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
  11. Manages and maintains a computerized accounts receivable system; manages and maintains department records, reports, and filing systems.
  12. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Successful completion of at least 60 college-level credit hours; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to gather data, compile information, and prepare reports.
  • Knowledge and understanding of billing and collection concepts, policies, and processes as applicable to a Health Sciences Center.
  • Ability to communicate effectively, both orally and in writing.
  • Knowledge and understanding of computerized accounting systems
  • Knowledge of financial and accounting principles and procedures as related to accounts receivable.
  • Ability to lead and train administrative staff, and to organize, prioritize, and schedule work assignments.
  • Advanced skills in MS Access and Excel.
  • Skill in analyzing continuous quality improvement needs and opportunities, and implementing responsive strategies and procedures.
  • Ability to analyze complex information, and to define and solve problems.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017