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Position Classification Description

Position Class Code / Title: A7048 / Univ Bus Intelligence Officer
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 15

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Oversees the development of data structures to support reporting and business intelligence tools. Leads and coordinates applied research and analytical studies, including the design, execution, and evaluation of these studies. Communicates institutional data and other information to a wide variety of constituents throughout the university to inform and support decision making, problem solving, strategic planning, policy development, and institutional self-assessment. Designs and manages information systems and databases to support institutional data and policy analysis.

Duties and Responsibilities

  1. Initiates and performs research and policy analyses relevant to anticipated institutional planning, policy, and decision-making needs.
  2. Provides relevant, timely, and accurate institutional information to university administrators and the university community at large, the external community, and external agencies; provides institution-wide support for obtaining data and information and performing analyses in response to specific needs.
  3. Works cooperatively with various university constituencies to optimize the quality, availability, and flow of relevant data and information throughout the university; provides leadership in the development and maintenance of accessible, relational databases which can be used at all levels university-wide.
  4. Assists the institution in identifying and understanding emerging internal and external issues and significant environmental changes, constituting both opportunities and challenges to the university; supports and integrates university planning efforts at all levels with institutional research, policy analysis, and outcomes assessment.
  5. Acquires, manipulates, develops, and maintains longitudinal data sets, verifying accuracy and consistency over time, in the context of evolving requirements regarding reporting institutional facts.
  6. Conducts and/or consults on a wide variety of university survey research efforts; participates in and advises on survey construction, objectives and rationale, development of survey instruments, and design of survey protocol and procedures.
  7. Analyzes functional requirements in order to answer fundamental questions of fact regarding the institution using varied data resources.
  8. Performs and/or advises on data reduction, statistical analysis of data, and interpretation of results; prepares or participates in the preparation and presentation of formal research reports.
  9. Facilitates the development, implementation, and evaluation of integrated institutional self-assessment programs, as appropriate to the objectives of the position; coordinates assessment activities, provides technical support, and facilitates the integration of processes and findings into institutional planning and decision-making.
  10. Represents the Department to various institutional committees and task forces as well as externally to governmental agencies, vendors, students and their parents, and/or the general public.
  11. Provides functional direction to lower level technicians on assigned work.
  12. Assists in recommending and establishing department policies and procedures.
  13. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 6 years of experience directly related to the duties and responsibilities specified
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Skill in the use of personal computers and related software applications.
  • Ability to draw conclusions and make recommendations based on research data and findings.
  • Skill in collecting, analyzing, verifying, and manipulating research data.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to analyze operational data requirements and to create and develop databases specific to requirements.
  • Ability to plan and evaluate programs.
  • Knowledge of SAS programming and/or other software used to manipulate, summarize, and produce reports from multiple, large, complex data sets.
  • Knowledge of higher education planning methods, processes, systems, reporting, and databases.
  • Knowledge of institutional self-assessments and student outcomes assessment principles, methods and techniques.
  • Knowledge of University data systems, definitions, and procedures.
  • Knowledge of statistical data collection, analysis, tracking, and reporting systems, methods, and techniques.
  • Ability to use independent judgment and to manage and impart information to a range of clientele and/or media sources.
  • Ability to communicate effectively, both orally and in writing.
  • Knowledge of reporting and business intelligence tools.
  • Knowledge of database construction, underlying database structures (such as OLAP cubes), management, and retrieval methods.
  • Ability to provide functional and technical leadership and direction to lower level staff members.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017