Summary

Assists senior staff in gathering information, conducting investigations and coordinating activities related to compliance claims of varying complexities and assists in the development and preparation of narrative reports. Assists in formulating policy recommendations and in the delivery of training to internal and external groups. Advises university community on general compliance guidelines and university policies as appropriate.

Duties and Responsibilities

1. Assists in conducting investigations of compliance claims of varying complexities and assists in preparing letters of determination of complaints with conclusions.
2. Assists with facilitating resolutions at the lowest administrative level when possible; assists in coordinating activities and preparing information to assist senior staff in responding to external charges filed.
3. Assists in gathering and analyzing evidentiary information necessary to evaluate compliance claims.
4. Assists senior staff in the preparation and delivery of training to the university community on appropriate federal, state, local, and university compliance guidelines.
5. Assists senior staff with researching current legislation and compliance regulations on a wide variety of compliance practices as appropriate. Participates in the review of revisions to existing policies and procedures.
6. Assists in developing material for the formulation of the university policies and procedures; this may include creating handbooks, manuals, and other training materials.
7. Oversees the maintenance of files and applicable databases.
8. May assists with certification and re-certification of institutional compliance for internal and external contracts and grants.
9. Serves as Campus Security Authority as outlined by the Clery Act.
10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• High school diploma or GED; at least 4 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Skill in the use of personal computers and related software applications.
• Records maintenance skills.
• Ability to interpret, analyze, and advise on the application of compliance laws and regulations in employment and academic settings.
• Ability to write reports containing technical information.
• Ability to document work in progress with strong organizational skills.
• Interviewing and data collection skills.
• Ability to create, compose, and edit written materials.
• Ability to investigate and analyze information and draw conclusions.
• Knowledge of federal, state, and university laws, guidelines, and procedures.
• Ability to develop and present educational programs and/or workshops.
• Ability to maintain confidential and highly sensitive information and materials.
• Ability to complete multiple projects with competing deadlines.

Distinguishing Characteristics

Position requires: a) Gathering information on claims, assisting in coordinating and conducting investigations, and preparing reports with guidance from senior staff; b) participating in research of legislation and compliance regulations as appropriate; c) researching current legislation and compliance regulation on a wide variety of compliance practices as appropriate; and d) assisting in the preparation and delivery of training related to compliance in an academic environment.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

• No or very limited exposure to physical risk.
• No or very limited physical effort required.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 06/25/2020